Communication
Managing Mental Health in a Customer-Facing Role
Customer experience can make or break a business. Execs know it. In McKinsey’s 2022 State of Customer Care survey, improving customer experience was t
The One Superpower Managers Need to Deliver Effective Feedback that Inspires
The ability to provide effective feedback to employees is a must-have skill in any company. Research published in the Harvard Business Review shows th
Sign up for our People-Powered Newsletter.
